Privacy Statement
The website you are currently visiting is owned and managed by SYYNC B.V. (‘SYYNC’). This privacy statement describes which personal data we process regarding users of our software and/or website and how we handle this information. Should you have any questions, you can use the contact details provided at the bottom of this page.
Introduction
The protection of personal data is important to SYYNC. SYYNC respects your privacy and ensures that the personal information you may provide to us is treated in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Personal data you provide to us
Personal data refers to information that can be used to identify you. If you register via our website or contact us using a contact form, the following personal data is processed: name, address, place of residence details, email address, username, and password.
This personal data is processed by SYYNC for the following purposes:
- handling your request for information;
- contacting you and responding to questions you have asked;
- sending digital newsletters via email;
- improving SYYNC’s website and services;
- transferring data to other EEA countries for the aforementioned purposes;
Any other processing of your personal data only occurs when you have given SYYNC unambiguous consent for such processing.
We process personal data in accordance with the GDPR.
Transfer to third parties
Your data is in trusted hands with us. Data is only used internally by SYYNC or companies affiliated with SYYNC and is not passed on to third parties for commercial purposes. However, there are some situations in which a transfer may occur, specifically involving third-party service providers we have engaged or due to legal obligations.
Third-party service providers engaged by us
It occurs that we engage an external party to carry out certain processing tasks on our behalf (e.g., specific statistical analysis, managing a mailing). In those situations, we will always enter into agreements with that third party regarding the use, security, and confidentiality of data (“data processing agreement”). Essentially, these third parties are never permitted to use your data for their own purposes.
Transfer based on legal obligations
Under certain circumstances, we are legally required to provide your data to government authorities (such as police/justice departments, tax authorities, etc.). We will only provide your data when we are legally required to do so. We are not always permitted to inform you about such a disclosure.
Information on our website
SYYNC takes the greatest possible care regarding the reliability and accuracy of the data on its website. However, SYYNC cannot be held responsible for any incomplete or incorrect information found via this website. Use of any information obtained via this website is at the user’s own risk.
SYYNC is not liable for damages resulting from incomplete or incorrect information, nor for damages resulting from problems caused by the dissemination of information via the internet. Furthermore, SYYNC is not liable for malfunctions, interruptions, errors, or delays that occur during the provision of information or services.
Additionally, SYYNC accepts no liability for any damage suffered as a result of the use of data, advice, or ideas provided by or on behalf of SYYNC via this website.
Hyperlinks on and to our website
This website contains (hyper)links to websites of other organizations and institutions. Additionally, links to this website are placed from other websites. SYYNC accepts no liability for the content of these (linked) websites. Such (hyper)links are included only for your information and convenience; this does not mean that information, products, or services offered on or via these websites are recommended by SYYNC. The use of a hyperlink is entirely at your own risk.
It is not permitted to place links to our website without prior permission from SYYNC.
Information on the website and messaging
SYYNC does not guarantee that emails or other electronic messages sent to us will be received and processed in a timely manner and accepts no liability for the consequences of not receiving or processing them, or receiving them late.
When you visit a website or app of ours
We process a number of your data points to provide the functionality of these online services and to manage them technically. We process this data for the purpose of managing and improving our website and app, as well as analyzing usage. For this, we may process your device’s IP address, the visited web or app page, clicking and browsing behavior, the internet browser you use, and the duration of a visit or session.
You can fill out an online application form with us and post a comment/question. We process your data so that we can assess your request and contact you regarding your application. To do this, we process information such as your name, email address, and phone number.
Communication via social media
We are active on social media. If you contact us via social media, we process your data for the following purposes: to contact you, to be able to answer the questions you ask via social media, and if you participate in a campaign, to execute the campaign and inform you about the follow-up and result, or to hear your opinion. In this process, we handle your contact details such as your (user)name (social-ID), address, and email address.
Cookies
Our website uses cookies. Cookies are small text files installed on your computer to use data about your visit and to facilitate your visit to this website. Furthermore, SYYNC uses cookies to investigate the effectiveness of the website. The cookie statement elaborates on which cookies are used and which data is processed with them.
Statistical analysis by Google Analytics
To continuously optimize our online offering, this website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google processes your IP address and further data regarding how you use this website. With this information, Google compiles reports on website activity for website operators such as SYYNC and provides other services related to website activity and internet usage. Google Analytics uses cookies (see above). You can prevent the installation of cookies by setting your browser software accordingly. However, we point out that in this case, not all functions of this website may be fully available to you. By using this website, you consent to the processing of data collected by Google about you in the manner and for the purposes described above.
Questions and right of access and correction
If you have questions about how SYYNC operates, the processing of your personal data by SYYNC, or if you wish to view or modify this data, please contact SYYNC via the website’s contact form.
About communication
If you provide us with your postal address or email address via our website, you may receive periodic messages from us with information about our products and services. If you do not (or no longer) wish to receive such messages, please contact us using the contact details below. If you provide your phone number via the website, we will only contact you by phone if necessary in the context of the information you have requested online.
Security
SYYNC takes appropriate technical and organizational measures to secure personal data against loss or unlawful use. This includes (standard) appropriate security levels, an information security policy, training for our employees, secure servers, and physical security of the areas where data is stored.
Involvement of third parties
We also engage third parties in the performance of our work and other business activities. Examples include postal services, printing companies, hosting services, and IT service providers. Insofar as these third parties process your data while performing these services, they must process your data in accordance with applicable laws and regulations. These third parties must demonstrably have taken appropriate security measures and observe confidentiality. We ourselves also take the required contractual, technical, and organizational measures.
SYYNC as a processor
SYYNC may act as a processor for its customers. Work as a processor is carried out by SYYNC in accordance with laws and regulations (including the GDPR).
Request for access, correction, and deletion
You can view your personal data with us at any time and have it corrected or deleted. You can also inquire whether all data we have received from you is accurate. Within four weeks, we will provide you with an overview of the data we hold. We may charge costs for this; these are in accordance with the Fees Decree. You can send a request with a copy of your identification to info@SYYNC.nl, addressed to the management.
Changes
These user terms and conditions may be changed. The changes will be announced on the website www.SYYNC.nl. SYYNC may process your personal data for new purposes not yet mentioned in these terms. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection regulations and to offer you the opportunity to refuse your participation.
Law and court
Dutch law applies to the use of SYYNC. Any disputes arising from the use and/or the information derived therefrom will always be submitted to the competent judge of the District Court of Gelderland, Arnhem location.
Questions
If you have any questions about these terms and/or our privacy policy, you can contact us via email: info@SYYNC.nl“`
