The website you are on is owned and operated by SYYNC B.V. (“SYYNC”). This privacy statement describes which personal data we process from users of our software and/or website and how we handle it. If you have any questions about this, you can use the contact details below.
The protection of personal data is important to SYYNC. SYYNC respects your privacy and ensures that any personal information you may provide to us is treated in accordance with the Personal Data Protection Act.
Personal data you give to us
Personal data is data that can be used to determine your identity. If you register via our website or contact us via a contact form, the following personal data will be processed: name, address and place of residence, e-mail address, username, password.
These personal data are processed by SYYNC for the following purposes:
- processing your request for information;
- to be able to contact you and respond to questions you have asked;
- being able to send digital newsletters by e-mail;
- improving SYYNC’s website and services;
- the transfer of the data to other EEA countries for the aforementioned purposes;
Your personal data will only be processed in any other way if you have given SYYNC unambiguous permission to do so.
We process personal data in accordance with the GDPR.
Transfer to third parties
Your data is in safe hands with us. Data is only used internally by SYYNC or companies affiliated with SYYNC and not passed on to third parties for commercial purposes. However, there are some situations in which transfer can take place, namely with auxiliary persons engaged by us or on the basis of legal obligations.
Helpers engaged by us
It may happen that we engage an external party to carry out certain processing operations for us (e.g. a certain statistical analysis, providing a mailing). In those situations, we will always make agreements with that third party about the use, security and confidentiality of data (“processor agreement”). The bottom line is that these third parties should never use your data for their own purposes.
Issuance based on legal obligations
Under certain circumstances, we are legally obliged to provide your data to government authorities (such as the police/judicial authorities, tax authorities, etc.). We will only provide your data if we are legally obliged to do so. We are not always permitted to inform you of such a release.
Information on our website
SYYNC takes the greatest possible care to ensure the reliability and timeliness of the data on its website. However, SYYNC cannot be held responsible for any incomplete or incorrect information found through this website. Use of any information obtained through this website is at the user’s own risk.
SYYNC is not liable for damage resulting from incomplete or incorrect information, nor for damage resulting from problems caused by the dissemination of information via the Internet. Also, SYYNC is not liable for failures, interruptions, errors or delays that occur in the provision of information or services.
SYYNC also accepts no liability for any damage suffered as a result of the use of data, advice or ideas provided by or on behalf of SYYNC via this website.
Hyperlinks on and to our website
This website contains (hyper) links to websites of other organizations and institutions. In addition, links are made to this website from other websites. SYYNC accepts no liability whatsoever for the content of these (linked) websites. Such (hyper) links are only included for your information and convenience, this does not mean that information products or services offered on or via these websites are recommended by SYYNC . The use of a hyperlink is entirely at your own risk.
Links to our website are not permitted without prior permission from SYYNC.
Information on website and reporting
SYYNC does not guarantee that e-mails or other electronic messages sent to it will be received and processed on time and accepts no liability for the consequences of not receiving or processing them late or not.
When you visit our website or app
We process some of your data in order to provide the functionalities of these online services and to manage them technically. We process this data for the purpose of operating and improving our website and app and to analyze usage. For this we can process the IP address of your device, the web or app page visited, click and surfing behaviour, the internet browser you use, the duration of a visit or session.
You can fill in an online application form with us and post a comment/question. We process your data so that we can assess your request and contact you regarding your request. For this we process the data such as your name, e-mail address and telephone number.
Communication through social media
We are active on social media. If you contact us via social media, we process your data for the following purposes: to contact you, to answer questions you ask via social media, if you participate in a promotion, to and to inform you about the follow-up and the result, or to hear your opinion. We process your contact details such as your (user) name (social ID), address, e-mail address.
Statistical analysis by Google Analytics
Questions and right of access and correction
If you have any questions about the functioning of SYYNC, the processing of your personal data by SYYNC, or if you want to view or change this data, please contact SYYNC via the contact form on the website.
If you provide us with your postal address or e-mail address via our website, you may receive periodic communications from us with information about our products and services. If you no longer wish to receive such messages, you can contact us using the contact details below. If you provide us with your telephone number via the website, we will only contact you by telephone if this is necessary in the context of the information you have requested online.
SYYNC takes appropriate technical and organizational measures to protect the personal data against loss or unlawful use. This includes (standard) appropriate security levels, an information security policy, training of our employees, secure servers and physical security of the areas where data is stored.
Third party involvementn
We also engage third parties in the performance of our work and other business activities. This includes postal services, printing companies, hosting services and automation service providers. To the extent that these third parties process your data in the performance of the services, these third parties must process your data in accordance with applicable laws and regulations. These third parties must demonstrably have taken appropriate security measures and observe confidentiality. We also take the required contractual, technical and organizational measures ourselves.
SYYNC as a processor
SYYNC may act as a processor for its customers. The work as a processor is carried out by SYYNC in accordance with the laws and regulations (including the AVG).
Request for access, correction and deletion
You can view your personal data with us at any time and have it corrected or deleted. You can also check whether all the information we have received from you is correct. Within four weeks we will provide you with an overview of the data that is known to us. We may charge costs, which are in accordance with the Cost Reimbursement Decree. You can send a request with a copy of your proof of identity to info@SYYNC.nl for the attention of the management.
Law and court
Dutch law applies to the use of the SYYNC. Any disputes arising from the use and/or the information derived therefrom will always be submitted to the competent judge of the District Court of Gelderland, seat location Arnhem.